A clear path from the first call to the last visit. Astro is Medicare Certified and Joint Commission Accredited, serving Greater Los Angeles, with care that typically begins within 24 to 48 hours of referral.
Home health care should be simple to start. Here is exactly what happens, from the first phone call to the day care is complete.
A referral can come from a doctor, a hospital, a skilled nursing or rehab facility, or directly from the patient or a family member. Reach us by phone, by fax, or through the website form.
Once we receive a referral, a member of our team reaches out within 24 hours to introduce ourselves and gather the details we need to get started.
We verify Medicare or private-pay coverage and coordinate the signed physician orders that authorize home health care.
In most cases the first visit happens within 24 to 48 hours. Start of care depends on signed doctor's orders and verified coverage.
A nurse visits the home to complete a full assessment and build a personalized plan of care around the patient's diagnosis, goals, and home environment.
Skilled nurses and therapists deliver the ordered care at home, from wound care and medication management to physical, occupational, and speech therapy, coordinated under one plan.
As goals are reached, we plan a safe discharge and make sure the patient, the family, and the physician know what comes next.
You do not need to wait for a doctor to reach out first. If you think home health care could help, call us and we will walk you through coverage, orders, and scheduling. You have the right to choose your home health agency. Choose Astro.
Request CarePhysicians, hospitals, and discharge planners can refer by phone, by fax, or online. We confirm receipt quickly, verify coverage, and keep you updated through start of care and beyond.
How to ReferCall anytime, day or night, weekends included, or request care online and we will reach out within 24 hours.